Help Center

Frequently Asked Questions


How long does it take to process orders?

Why are orders taking longer to process during Covid-19?


Where do you ship from?

Do you ship worldwide?

How long does delivery take in the United States?

How long does International delivery take?

Do I need to pay International taxes?

What if I miss or refuse my delivery?


How can I return an item I ordered?

How will I be refunded?

I returned an item, why was I given store credit?

How do I know if an item is final sale?

Can I exchange an item I ordered?

I received a damaged item, what do I do?

I placed an order, can I change an item or cancel?

I exchanged an item and I don't want the exchange either, can I send it back for a refund?

Help Center

How can I contact you?

How long do I have to wait to get a reply to my email?

What are your business hours?

Can I come try clothes in person?